CMAX Technical Support

Title:	CheckMAX Risk Assessment Setup - Tele-Track
Product:	CheckMAX-mv
Platforms:	mvBASE, Mentor PRO 4
Document No:	10002.1
Last Update:	January 26, 2000

The CheckMAX dial-up risk assessment service is a feature of the CheckMAX Remote Server software that, like most other remote server features, requires setup on the host server as well as some possible attention to the remote server's modem. Check with CMAX to ensure you have the latest release of this feature before attempting to install. The following instructions outline the remote server's modem setup expectations and the necessary setup steps on the CheckMAX Host software for each location:

MODEM SETUP

For modems purchased from CMAX, Inc., no additional setup should be required. For 3Com/USRobotics Sportster 56Kbps and 3Com/USRobotics Courier V.Everything modems, be sure that dip switches 1, 4 and 8 (found on the back of the modem) are in the down position and all others are in the up position. For proper Risk Assessment communications, as well as nightly polling using The Laguna Connection, CMAX also recommends that the power-on defaults be configured as AT&F2X1 and saved under NVRAM position 0 (zero) using the AT&W0 (AT&W for Courier V.Everything modem) command. For modems other than the Sportster or Courier, contact CMAX Technical Support at (423) 476-9148.

Make sure the telephone line attached to the modem at the remote location is capable of placing an outside call. CMAX recommends a dedicated telephone line per modem at each remote location for reliable access to the service. 'Comm switch' devices, A/B switches, etc. are NOT supported and will interfere the remote system's ability to obtain a phone line for placing calls to the service.

HOST SETUP
After installing and configuring the modem(s) for a remote location, the Risk Assessment interface for that location is enabled from the CheckMAX Host System. This is done through screen 4 (S4) of the Store Master Maintenance selection found under the Miscellaneous Maintenance Menu. Access this selection and enter the branch number to be setup. For new locations, you must first complete screens 1, 2 and 3.
Recommended settings for Risk Assessment Service (Provider: Tele-Track)

SERVICE	`T`
PORTS	`enter the port(s) to use for dialing the Tele-Track service`
BAUD	`9600`
DATA BITS	`8`
PARITY	`N`
STOP BITS	`1`
DIALING SEQUENCE	`Phone number (supplied by Tele-Track)`
LOGON ID	`(supplied by Tele-Track)`
PASSWORD	`(supplied by Tele-Track)`
UPDATE FREQUENCY	`1`
CHECK CASH AGAIN	`Y`

The remaining entries will vary from client to client based upon security and score card setup issues. You MUST setup at least one score/max. check amount entry. See the 'help' screens for more information (?H) or Call CMAX Technical Support.

After entering the setup information in screen 4, return to screen 1 (S1) and "P"ost the changes. When the Download Transactions screen appears, be sure to include the store just modified in the list of stores to receive the update. Remember, under normal processing, downloaded transactions are transmitted to the stores via the nightly polling, but are not posted to the remote server's database until they either run an end-of-day process or execute the 'Process Downloaded Transactions' program under the System Maintenance Menu.

You may secure the Risk Assessment update feature by entering a new security code for the CS100.CM.RA screen. This is done through the Security Codes selection found under the Miscellaneous Maintenance Menu of the CheckMAX Host System. See the 'help' screens for more information (?H) or Call CMAX Technical Support.